BKCK Transportation Services Blog

What To Look For In A Executive Car Service

When you need to catch a flight or you don’t have your own car, utilizing a car service can be the easiest route. Car services are different than taxis because they’re not hailed, and are often pre-paid with a company account. You can make reservations in advance, so the driver will be waiting in front of your home to catch that painfully early morning flight. However, finding a reliable service can take some research and time to find. Here are a few tips about qualities that make an car service worth your while.

1. Positive Online Reviews

The first thing you’ll want to do is get online and see what other people are saying. Due to the fact car services are a luxury in some ways, clients expect the service to make their lives easier, and not more stressful. If someone has a bad experience with a car company, you can rest assured that they’re going to get online and talk about it. Of course, there are always going to be negative reviews of companies, regardless of how good they actually are.

However, the thing to watch out for in online reviews are consistent complaints. For example, if you find a car service with only a few reviews and one of them is negative, it may be a fluke. On the other hand, if you see a company with ten negative reviews that all complain about the same issue, you may want to look elsewhere.

2. Excellent Customer Service

Huffington Post outlines the battle between the taxi and executive car service industry, and the different expectations of customer service. While you take your chances when hailing a cab, you should be able to expect a very high level of customer service when using a professional driver. This is an essential quality that a reliable car service should offer.

3. A Clean Car Fleet

If you get into a car you’ve called and it’s dirty, you’re getting ripped off. A ride with a professional car service should be pleasant and stress free, with a clean interior and a polite driver. Don’t settle for anything less than an odorless journey to your destination.

If you’re looking for a quality executive car service in Jacksonville, visit BKCK Transportation Service today to set up the smoothest ride you could hope for in a clean vehicle with professional, courteous drivers. Not only are reservations accepted over the phone, but the website also allows clients to reserve cars ahead of time using a simple online form.

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